Privacy Policy

Last updated: November 12, 2025

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at [email protected].

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENT

If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as necessary to complete your purchase. After that is complete, your transaction information is deleted.

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled by them.

When you leave our store’s website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.
While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Here’s a list of cookies we use so you can choose whether you want to opt out of cookies or not:

  • _session_id: Session token that stores session data.
  • _visit: Used by our analytics system to track the number of visits.
  • _uniq: Counts the number of visits to the store by a single customer.
  • cart: Stores information about the contents of your cart (2-week lifespan).
  • _secure_session_id: Session token.
  • storefront_digest: Helps determine if a visitor has access to a password-protected store.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon posting on the website.
If we make significant changes, we will notify you here that it has been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 – CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:

📧 [email protected]
🏢 RAKUBASE GROUP LLC
1942 Broadway St. STE 314C, Boulder, CO 80302, United States