Intellectual Property Claim

Last Updated: October 15, 2025

At Akiooue (operated by RAKUBASE GROUP LLC), we respect the intellectual property rights of others and expect our customers, partners, and suppliers to do the same.
If you believe that material available on our website infringes your intellectual property rights, please follow the procedure outlined below to submit a formal complaint.

You may send your complaint directly to:
📧 Email: [email protected]

A. Procedure for Reporting Intellectual Property Infringement

It is our policy to:

  1. Remove or disable access to any content (text, images, graphics, or other material) that we believe in good faith infringes upon a third party’s intellectual property rights after receiving a valid notice.
  2. Terminate access to the website for repeat infringers when appropriate.

If you believe that content on our website infringes your copyright or other intellectual property, please send a notice that includes all of the following details:

  1. Identification of the copyrighted work or intellectual property that you claim has been infringed, including registration numbers (if applicable).
  2. Description of the infringing material, including:
    • How the content allegedly infringes your rights.
    • The exact location (URL) of the material on our website.
  3. Your contact information: Full name, mailing address, telephone number, and email address.
  4. A statement that you have a good faith belief that the disputed use is not authorized by the rights holder, its agent, or the law.
  5. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the rights holder.
  6. Your electronic or physical signature.

Once a valid and complete infringement notice is received, Akiooue will review it promptly and take appropriate action, which may include removing or disabling access to the allegedly infringing content.

B. Counter-Notice Procedure

If you believe that content was removed or disabled as a result of a mistake or misidentification, you may send a counter-notice to the same contact email listed above.
Your counter-notice must include:

  1. Identification of the material that has been removed or disabled, including the location (URL) where it appeared before removal.
  2. A statement, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled due to a mistake or misidentification.
  3. Your contact information: full name, mailing address, phone number, and email.
  4. A statement that you consent to the jurisdiction of the Federal District Court for the district where you reside (or, if outside the U.S., to an appropriate judicial authority).
  5. Your electronic or physical signature.

If a valid counter-notice is received, we may send a copy to the original complainant.
Unless the complainant files a court action within 10–14 business days, we may, at our discretion, restore access to the removed material.

C. Important Legal Notice (DMCA Section 512(f))

Under Section 512(f) of the U.S. Digital Millennium Copyright Act (DMCA), any person who knowingly makes a false claim or misrepresents infringement may be held liable for damages, including attorney’s fees and costs.

Please submit only legitimate, good-faith claims supported by factual and legal basis.

D. Contact Information

Designated Contact for IP Claims:
Akiooue is a brand owned by RAKUBASE GROUP LLC
📧 Email: [email protected]
📍 Address: 1942 Broadway St, STE 314C, Boulder, CO 80302, United States
📞 Phone: +1 (719) 286-7978
🕓 Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (PST)