Shipping Policy

Last updated: Jan, 06 2026

This Shipping Policy applies to orders shipped within the United States.

Processing Time

After your payment is successfully authorized, your order enters the handling process.

  • Handling time: 3–5 business days (depending on the product)
  • Orders are processed Monday–Friday, excluding holidays

Shipping Time (Estimated)

Estimated delivery time = Handling time + Transit time

Standard Shipping: 7–12 business days

During peak seasons or holidays, delivery may take up to 7 additional business days.

Some specialty items (such as 3D products or customized items) may require extended delivery times, which will be noted on the product page.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Shipping method
  • Destination
  • Number of items in the order

The total shipping fee is displayed before payment is completed.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking link.

  • Tracking may take 5–7 business days to update after shipment
  • If tracking information is temporarily unavailable, this means the carrier has not yet scanned the package

Delayed or Missing Orders

If your order exceeds the estimated delivery timeframe, please contact our support team:

  • US Standard Shipping: No delivery after 10 business days from shipped date
  • US Express Shipping: No delivery or no tracking updates after 6 business days
  • International orders: No delivery after 4 weeks from shipped date

We will investigate the issue and may offer a replacement or refund, depending on the situation.

Shipping Address & PO Boxes

  • Orders can be shipped to PO Boxes and APO/FPO addresses within the US
  • APO/FPO shipments may take up to 40–45 days to arrive

Customs, Duties & Taxes

For international shipments:

  • Customs duties or taxes may be charged by the destination country
  • These fees are the responsibility of the recipient
  • Delivery may be delayed until customs fees are paid

Contact Us

If you have any questions about shipping, please contact:

📧 [email protected]